frequently asked questions.

Wild Hearts™ Collection is a collection of pre-designed florals for intimate celebrations & gatherings. created by Wildflower Hill Co. our floral studio is based in northern virginia. our designs are garden-inspired & we draw inspiration from blooms and ornamental grasses found in nature.

pre-designed floral collections

by Wildflower Hill Co.

We are excited to be offering our pre-designed floral collections for small events, gatherings, and celebrations. From bridal and baby showers, to birthday lunches and brunches & dinner parties, we’ve got you covered with the perfect blooms. We’ve made it simple for you to choose your color palette, pick complementary vases, and confirm your order, all through our website!

how it works

Select your collection / color palette

  • Select your arrangements and sizes

  • Pick out your vases

  • Place your order 30 days prior to your event or delivery date

  • Choose between pick up or delivery options

 

the fine print

ORDER MINIMUM

The minimum spend for shop wildflower hill and WILD HEARTS™ COLLECTION is $750.

PICK UP/DELIVERY OPTIONS

Pick up your flowers at our Wildflower Hill Studio located at our Sterling studio. Choose between three pickup windows ( 9am-11am, 11am-1pm, 1pm-3pm) on the date of your event. All pick ups must be scheduled in advance. We also offer local delivery within the metro DMV and West Virginia area starting at $55. Delivery pricing will vary per event depending on the size, scale, and scope of the delivery. Only one delivery location will be allowed.

All photos in the Wild Hearts™ Collection by our friend, Andrea Salazar Photography

CAN I ORDER CENTERPIECE ARRANGEMENTS FOR PRIVATE DINNERS, BRIDAY / BABY SHOWERS, OR BIRTHDAYS?

Absolutely! Our arrangements are not just for small intimate weddings there are meant to be enjoyed by all for smaller, intimate celebrations like baby showers, dinners, Thanksgiving, office, ‘thinking about you’ gifts, birthdays, anniversaries, graduation parties, and so much more. The centerpieces are perfect for any gathering—formal / informal—100-125 guests or less.

DO YOU ACCEPT APPLE PAY?

Yes! Customers can check out with Apple Pay when you use Safari on Mac, iPhone or iPad. Apple Pay provide an additional quick, secure payment option. With Apple Pay, you can customers check out quickly and securely, without manually entering shipping and billing information.

The option to pay with Apple Pay is only visible to customers who have set up Apple Pay on their device. They must use Safari on a supported device. Apple Pay is only available for physical products; it's not possible for customers to purchase digital or service products.

 WHAT IF THE RECIPIENT ISN’T HOME?

If the weather is appropriate, we will leave the flowers outside if we feel the area is protected.  We will notify the recipient by text that the flowers have been left. If we are delivering to an apartment building or condo we will leave with the concierge and will notify the recipient by text.  If the temperature is not suitable to leave the flowers we will contact you and attempt to deliver on a different day. An extra fee will be applied.

DO I HAVE TO LEAVE A RECIPIENT PHONE NUMBER?

Yes. In order for us to process your order, you must leave the recipient number.

DO YOU DO FLOWERS FOR WEDDINGS AND EVENTS?
Yes. Please visit wildflowerhill.co for more information.

HOW LONG WILL MY FLOWERS LAST?

We use only premium flowers and execute a multiple step process to ensure their freshness and longevity. Depending on the varieties used flower can last 4 to 8 days depending on room temperature and customer care. If you would like an extended life of the flowers, we suggest, re-cutting the flower stems on a sharp angle and placing in a vase of water after a few days. 

Special requests and additional information can be sent to glory [@] wildflowerhill.co or call 703-565-6127 between Tuesday through Friday 9:30am to 4:30pm EST.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept these cards through:

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

  • Discover (US merchants only)

  • Apple Pay

  • Cash (only for Studio pick-up)

DO YOU OUTSOURCE YOUR FLORAL DESIGN OR IS GLORY INVOLVED WITH EVERY WEDDING/EVENT?

No, we never outsource our floral design and never will.  Yes, Glory oversees and works closely with our freelance internal team, on all design development and proposals, regardless of who the client initially meets with. We do not however, guarantee that Glory will be on every event day of, although for the most part, she is there at one point during the day.

WHAT IS YOUR BOOKING & CANCELLATION POLICY FOR EVENTS OR GATHERINGS?

Your order must be confirmed at least 45 days prior to your event date to give our team ample time to order blooms and vessels for your event. Alternately, all cancellations must be made no less than 30 days prior to your event date. Cancellations made prior to the 30 day cut off will receive a full refund, minus a $250 cancellation fee. Orders cancelled less than 30 days prior to the event date will be non-refundable. Cancellation notice must be provided to us in writing. You can email your notice to us at hello [@] wildflowerhill.co.

Orders for private parties and dinners can be placed two weeks before your event date. For emergency orders please email us at hello [@] wildflowerhill.co.